Last updated: September 22, 2026
Support
Something didn’t work, felt confusing, or you have a question about your data? Write to us — the person who reads it is the person who makes Fluir.
We reply within 3 business days, in English, Portuguese or Spanish.
Write an emailTo help us help you faster
- what you were trying to do and what happened;
- your iPhone model and iOS version (Settings → General → About);
- your Fluir version (at the bottom of the Account screen: “fluir · build …”);
- a screenshot, if you like. Never send passwords — we will never ask for one.
Quick answers
Cancel or manage Fluir+
the subscription belongs to your Apple account — Settings → your name → Subscriptions, or in the app under Account → “Manage or cancel subscription”. Deleting your Fluir account does not cancel the subscription.
Restore a purchase
on the Fluir+ screen, tap “Restore purchases”.
Refund requests
handled directly by Apple at reportaproblem.apple.com.
Download your data
Account → “Export my data” — free, always.
Erase everything
Account → “Delete my account” permanently deletes the account and the cloud copy.
Reminders not arriving
Settings → Notifications → Fluir, and check that an iPhone Focus mode isn’t silencing the app.
Privacy and your rights
Requests about your personal data (access, correction, deletion) can be sent to the same address. See also the Privacy Policy and the Terms of Use.
Fluir does not replace medical or psychological care. In an emergency, contact your local health services.